Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the conditions below.
Returns
Returns are accepted within 14 days of receiving your order. To be eligible for a return, items must be unused and returned in their original condition.
Return Shipping
Return shipping is free of charge.
No Restocking Fees
We do not charge restocking fees for returned items.
No Final Sale Items
All items are eligible for return. We do not sell products as “final sale”.
Promotional Items and Event Bonuses
If your order includes promotional items, gifts, or event-related bonuses, these items are considered part of the order. To receive a full refund, all items received must be returned.
Refunds
Once we receive and inspect your return, we will process your refund. Refunds will be issued using the original payment method within 14 days after we receive the returned items or proof that they have been sent back.
How to Request a Return
To initiate a return, please contact us at:
contact@tinybrainstudios.com